Please see the FAQ section for a complete listing of the most commonly asked questions. You may also call Performance One® Customer Service at 1-800-478-9311, Monday through Friday, between 7 a.m. and 7 p.m., Central Time. If you have a question that is not answered on the FAQ page, please fill out the form below and a customer service representative will contact you.
If you have an inquiry about your balance, call the number on the back of your card 24 hours a day, seven days a week.
In order to provide the highest level of service available, please complete the following information when submitting your question(s). Required information is marked with an *. If you need immediate assistance, call Performance One Customer Service at 1-800-478-9311, Monday through Friday, between 7 a.m. and 7 p.m., Central Time (excluding holidays).