The following are general terms and conditions for all Performance One® travel suppliers and merchants. Please review these terms and conditions prior to using your card. Please refer to individual merchant pages for specific terms and conditions for that supplier.
Card
The Terms and Conditions for use of the Performance One® Prepaid Mastercard are enclosed with your card. A printable version of the Cardholder Agreement is also available. You may need to download Acrobat Reader in order to view this file. Click here to download the Cardholder Agreement.
Merchants
Some merchants may have formed business alliances with other companies which may be advertised on an authorized merchant’s website, catalog, or through signage in their establishment. Your Performance One® Prepaid Mastercard may be used at establishments listed in your Performance One program informational materials, including updated Retailer Guides, websites, and current promotional materials. Your Performance One® Prepaid Mastercard may not be used at a merchant’s alliance establishment and in all likelihood will be declined. You could be charged a fee for using your card at a non-participating merchant. See your Cardholder Agreement for details.
Accommodations
Use an alternative form of payment (not your Performance One® Prepaid Mastercard) to guarantee reservations and to secure your room at check-in. The should be used only at checkout for payment due. Your Performance One® Prepaid Mastercard may not be used toward the purchase of hotel gift certificates.
Your Performance One® Prepaid Mastercard may be used only at domestic properties within the United States unless indicated otherwise.
Cruises/Vacation Packages
Make reservations directly with each participating supplier using the telephone number provided. If you do not have enough dollars on your Performance One® Prepaid Mastercard to pay for your package, you may supplement with an alternative form of payment. For cruises, your Performance One® Prepaid Mastercard can be used for prepayment of cruise packages only. Shipboard credit, purchases while on board the ship, and excursions do not apply. For vacation packages, your Performance One® Prepaid Mastercard can be used for prepayment of land or land/air packages only. You cannot use your Performance One® Prepaid Mastercard once your trip has commenced.
All tickets/documents must be mailed directly to the cardholder’s address.